No Detail Found!

RFID-based Automated Shared Drop Box for Laundry Business: a Process Model.

Author(s)
Sarwat Iqbal Department of Computer Science, University of Karachi, Karachi, Pakistan
Sana Ullah Department of Computer Science, University of Karachi, Karachi, Pakistan
Kamran Ahsan Department of Computer Science, University of Karachi, Karachi, Pakistan
Muhammad Azhar Hussain Department of Computer Science, University of Karachi, Karachi, Pakistan
Abstract
Collection and delivery of laundry is an important process in the laundry business. The laundry businesses have adopted diverse models such as over the counter collection/delivery, online booking etc. The laundries are collected or delivered from customers' doorstep or from customers' desired location at a convenient time. In this paper, business process re-engineering concept has been incorporated to improve the collection and delivery process of laundry using RFID (Radio-Frequency Identification) tagging and Automated Laundry Collection Drop Box. The Devil's Quadrangle has been used as a tool for evaluation. The proposed model will result in reduction in cost, time and improvement in service quality. It ultimately results in customers' loyalty, economic efficiency and gain of a competitive advantage over competitor. Other advantages for laundry business include automatic collection and delivery, enhanced customer convenience, enhanced flexibility and industry economic savings, enhanced customer satisfaction and decreased labor work. In the proposed automated laundry collection model, reputed laundry businesses will make a consortium and outsource collection and delivery process to a courier company. Different collection and delivery options are proposed in the model.
Publication Details
Page(s) 37-52
Published Journal: Mehran University Research Journal of Engineering and Technology, Volume: 38, Issue: 1, Year: 2019

Request the full text from PASTIC

References
Social, 2017., -
2012.g r e en b o o k . c o m / a d v a n t a g e s -o f-l a u n d r y - services, -
IBEX,lahore, 2017.-dhobi-in-islamabad-and-, -
How,-, 2014., -
Weldon ,  J.J.,  and  Levitt,  B.L., 1953., 2 -
Kis,Enterprise, 2017.Business-Process, 3 -18
Siadat, 2015., 7288804 -
Seidel, 2012., 3 -13
Van,Eom , K.H.,Jung , K.K., 2012.“An  Implementation  of  Laundry  Management System  Based  on  RFID Hanger, 490 -493
Lodgher, 2012., 299 -303
Hedlund,Pottjewijd , P., 1997., -
http://www.thefreedictionary.com/laundry [Assessed 08 May 2017].
Beyder, E., and Beyder, I., ”Method of Remote Picking- Up of Soiled Laundry and Delivering Clean laundry with On-Site Yet Remote Weighing”, US Patent-6, December, 2005.
Ellmer, K., Fuchs, M., Bauer, U., Schneider, T., Thamsen, P.U., Morgenthal, T., Villwock, J., and Hanau, A., “Research Project Simulation Wäschepflege– Recommendations for Improving Resource Efficiency in the Laundry Process in Households in Germany”, Journal of Cleaner Production, Volume 153, pp. 539-547, 2015
Asif, M., “Energy Crisis in Pakistan: Origins, Challenges, and Sustainable Solutions”, Oxford University Press Catalogue, Oxford University Press, No. 9780195478761, 2012.https://ideas.repec.org/b/oxp/ obooks/9780195478761.html
Yin, S., Behrman, A., and Colvin, J., “Laundry Pack Exposures in Children 0-5 Years Evaluated at a Single Pediatric Institution”, The Journal of Emergency Medicine, Volume 48, No. 5, pp. 566-572, 2015.
Blair, A., Decoufle, P., and Grauman, D., “Causes of Death Among Laundry and Dry Cleaning Workers”, American Journal of Public Health, Volume 69, No. 5, pp. 508-511, 1979
Sumisha, A., Arthanareeswaran, G., Thuyavan, Y.L., Ismail, A.F., and Chakraborty, S., “Treatment of Laundry Wastewater Using Polyethersulfone/ Polyvinylpyrollidone Ultrafiltration Membranes”, Ecotoxicology and Environmental Safety, Volume 121, pp. 174-179. 2015
Social Behavior Laundry Habits of Pakistanis, [Online] http://gallup.com.pk/wp-content/uploads/2016/02/08- February-121.pdf[Assessed 15 January 2017
Advantages of Laundry Services, http:// www. t hegr eenbook . com/ a dva nt a ges-of-l a u ndr yservices. htm, 2012.
IBEX, [Online] http://www.ibexmag.com/pakistan/news/ e-dhobi-in-islamabad-and-lahore/, 2016 [Assessed 07 February 2017].
How Does The Dry Cleaning Process Work? [Online], http://laundroxpress.com/dry-cleaning-process-work/, 2014. [Assessed 10 May 2017].
Weldon, J.J., and Levitt, B.L.,” Laundry Hamper”, US Patent-2, January, 1953
Kis, I., Bachhofner, S., Ciccio, C.D., and Mendling, J., “Towards a Data-Driven Framework for Measuring Process Performance”, Enterprise, Business-Process and Information Systems Modeling. Springer, pp. 3-18, 2017
Siadat, S.H., and Shamasbi, S.M., “Reengineering Purchase Request process of TAM Iran Khodro Company using Best Practices”, IEEE 7th Conference on Information and Knowledge Technology, [DOI: 10.1109/ IKT.2015.7288804], Urmia, 2015
Seidel, S., Recker, J., and vom-Brocke, J., “Green Business Process Management”, Green Business Process Management, pp. 3-13, Springer, Berlin Heidelberg, 2012
van den Ingh, L.O., “Evaluating Business Process Performance Based on Process Mining”, Master Thesis, Eindhoven University of Technology, 2016. https:// pure.tue.nl/ws/files/46934802/846648-1.pdf
Brand, N., and van der Kolk, H., “Workflow: Analysis and Design”, Deventer, Kluwer, 1995
Sampathkumaran, P.B., and Wirsing, M., “Financial Evaluation and Optimization of Business Processes”, International Journal of Information System Modeling and Design, Volume 4, No. 2, pp. 91-120, 2013.
Lu, Y., and Yu, H., “A Flexible Architecture for RFID Based Laundry Management Systems”, IEEE 6th International Conference on Wireless Communications Networking and Mobile Computing, 2010.
Van, N.T., Lee, S.J., Lee, C.W., Eom, K.H., and Jung, K.K., “An Implementation of Laundry Management System Based on RFID Hanger and Wireless Sensor Network”, 4th International Conference onUbiquitous and Future Networks, pp. 490-493, Phuket 2012
Lodgher, A., and Bellam, K., “Emerging Consumer Technology Applications Developed at PVAMU”, IEEE Conference on Computing, Communications and Applications, pp. 299-303, Hong Kong, 2012.
Hedlund, F., “Development of a Mobile Customer Application for Dry Cleaning Services”, Master Thesis, Department of Design Sciences, Lund University, 2015
www.sudzee.com/how-it-works-2.html
www.laundryandcleaningnews.com/news/newsmetal progetti-automation-on-show-5828854
laundrylocker.com
yeldellscientific.sharepoint.com/Pages/LaundrySelf ServiceKiosk.aspx
www.uk-jelly.org.uk/what-is-a-courier-service-and-howcan- they-make-your-life-easier-guest-blog/
rfid.stallionsoft.com/Brochures/STA/STA DB0207 Book Drop Box.pdf
Dhanalakshmi, M., and Uppala, M., “RFID Based Library Management System”, Proceedings of ASCNT, CDAC, pp. 227-234, Noida, India, 2009.
Gohil, N.V., Raviya, A.P.K.S., Dabhi, M.R., and Sheth, A.P.D., “Library Development Using RFID Based on Embedded Platform”, Library Development, Volume 2, No. 5, 2015
www.hidglobal.com/sites/default/files/resource_files/hidrfid- il-logi-tag-family-ds en.pdf
www.sher ubtse.edu. bt/wp-content/ uploa ds/RFID_ Final_Spec.pdf
Peppard, J., and Rowland, P., “The Essence of Business Process Reengineering”, Prentice-Hall Editions, New York, 1995
Berg, A., and Pottjewijd, P., “Workf1ow: Continuous Improvement by Integral Process Mmanagement”, Academic Service, Schoonhoven, 1997.
0

Citations

0

Downloads

71

Views