Background: quality has two components one is technical quality and second is functional or interaction quality. In this study functional or interaction quality is focused. Aim: Purpose of this existing study is to investigate the quality services through patient satisfaction using SERVPERF-model in public sector hospitals in DIKhan district, KPK Pakistan. Material and Methods: For this purpose survey approach was used. Crosssectional primary data was collected form 100 patients of two public sector hospitals. Data was analyzed in SPSS. Mean, standard deviation, correlation and regression were used. Findings/Results: It was found that there is positive and significant relationship found between predictors and criterion variables. Moreover only reliability factor has significant impact on patient satisfaction.