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Devising a Usability Development Life Cycle (UDLC) Model for Enhancing Usability and User Experience in Interactive Applications

Author(s)
Qurat Ul Ain Department of Computer Software Engineering, Military College of Signals, NUST,Islamabad,Pakistan
Tauseef Rana Department of Computer Software Engineering, Military College of Signals, NUST,Islamabad,Pakistan
Aamana Department of Computer Software Engineering, Military College of Signals, NUST,Islamabad,Pakistan
Abstract
To assess the quality, acceptability, and user experience of interactive applications, usability is one of the most integral quality attributes. However, a significant number of usability bugs and challenges are being experienced by the end users of interactive applications. Such usability bugs demand the need for a maturity model to target the unaddressed deficiencies in the area of usability. This research study aims to propose such a systematic and comprehensive maturity model, i.e., Usability Development Life Cycle (UDLC) model. To ensure easy and smooth implementation of the proposed model, a systematic and comprehensive set of guidelines is proposed along with the model. The model is validated for its competency by applying on a poor website and mobile application with weak usability. Execution of the proposed model on the targeted samples resulted in enhanced usability with improved user satisfaction.
Publication Details
Page(s) 81-94
Published Journal: Sir Syed University Research Journal of Engineering and Technology, Volume: 12, Issue: 2, Year: 2022

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Keywords
Usability, User Experience, User Satisfaction/Interface., Interactive Applications, Usability Bugs
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