A finite buffer reverse balking feedback markovian queuing system with reneging and retention of impatient customers

Bhupender Kumar Som; Sunny Seth

Author(s)

Bhupender Kumar Som Jagan Institute of Management Studies Rohini,Sector-5, New Delhi-110085,India

Sunny Seth Jagan Institute of Management Studies Rohini,Sector-5, New Delhi-110085,India

Abstract

In this paper a single-server finite capacity feedback queuing system with buffer modified reverse balking and retention of impatient customers is studied. The steady-state probabilities of the model are derived and performance measures are studied iteratively. The numerical illustration of the model is also presented.

Publication Details

Page(s) 1-10

DOI DOI not available

Published Journal: Pakistan Journal of Statistics, Volume: 39, Issue: 1, Year: 2023

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Keywords

reneging, retention, Reverse Balking, Feedback., customer impatience, finite buffer, Queuing system