Context. Lately, the rise of remote work has increasingly become an alternative to being present in the office, especially for IT employees in software development companies. However, remote working is not easy. It requires personal skills and a supporting workspace, one of which is the internet connection. Objective. This paper seeks to understand the impact of remote working in Scrum software development. Method. The questionnaire survey was made mainly from existing and validated scales. The questionnaire received 316 responses from scrum practitioners. The data were analyzed using SmartPLS version 3.0 and applying PLSSEM analysis, including inner and outer model testing. Results. The structural model achieved a good fit (SRMR = 0.073, NFI = 0.714). The research findings show that team influence has a more significant effect than individual influence on employee performance with the most significant effect is communication and teamwork in scrum teams. By knowing the factors that affect employee performance, company stakeholders can help facilitate employee and provide a platform for scrum activities to improve the project's development. We cover this topic, along with the limitations of future research and work.