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Artificial intelligence-based process automation in e procurement: a systematic literature review

Author(s)
HAYAT EL ASRI Mohamed V University, Mohammadia School of Engineering, Computer Science Department, Morocco
LAILA BENHLIMA Mohamed V University, Mohammadia School of Engineering, Computer Science Department, Morocco
Abstract
Electronic Procurement (e-procurement) via a series of complex bids or competitive tendering processes, involving compliance with terms, requirements and conditions and purchasing of goods, services, or works from external suppliers, necessitates a systemic approach streamlining every step and keeping track of itemized technical specifications and procedures. Additionally, this systematic approach involves the electronic processing of data while harnessing the power of Artificial Intelligence (AI) in the form of smart computer algorithms to efficiently solve issues related to the processing of large amounts of procurement data. This paper, which provides a systematic literature review on the use of AI in e-procurement, aims at synthesizing, analyzing, and discussing how AI has been used up till now in different e-procurement processes, like bidding and negotiation, and the extent to which it helped in automating the procedure(s).
Publication Details
Page(s) 4560-4581
DOI DOI not available
Published Journal: Journal of Theoretical and Applied Information Technology, Volume: 100, Issue: 15, Year: 2022

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Keywords
Artificial Intelligence, E-Procurement, E-Tendering, Process Automation., E-Bidding
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