The type of involuntary overtime and emotional exhaustion among Chinese medical staff: The mediating role of job stress and moderated mediation role of desire for control in Machiavellian leadership | [NURTURE • 2023]

Author(s):

1. Han Cai: Department of Administration, Gachon University, South Korea

2. Xiu Jin: Department of Administration, Gachon University, South Korea

Abstract:

Purpose: With the development of China's economy, China's medical level is also rising. Medical staff is constantly working overtime due to heavy workload, which can lead to emotional exhaustion in the long run. Therefore, it is necessary to reduce the level of emotional exhaustion of Chinese medical staff. Based on this question, this study used involuntary overtime (conformity/workload) of medical staff working in Chinese medical institutions as an independent variable, trying to explore which variables increased the level of emotional exhaustion of medical staff. Design/Methodology/Approach: This study also investigated the mediating effect of job stress and the moderated mediating role of the desire for control in Machiavellian leadership. To investigate these questions, this study surveyed 313 medical personnel working in Chinese medical institutions. Findings: The results showed that involuntary overtime (conformity/workload) had a positive effect on job stress. work stress had no significant effect on emotional exhaustion. Job stress has a positive effect on emotional exhaustion of Chinese medical staff. Conclusion: This study aimed to identify which variables increase the level of emotional exhaustion in healthcare workers and suggested how to reduce emotional exhaustion in health care workers based on the findings. Research Limitations/Implications: We conducted a cross-sectional study. In future research, to further clarify these results, longitudinal studies should be conducted around the time gap. Practical Implications: Due to the unique nature of medical work, medical staff generally have unhealthy living habits. The organization should therefore reasonably arrange overtime for medical staff and appropriately allocate their workload. Additionally, Organizations should focus on the work-family situation of medical staff, improve their work enthusiasm, and reduce the occurrence of job stress. Contribution to Literature: This research expends the research field of overtime work types and emotional exhaustion.

Page(s): 112-128

DOI: 10.55951/nurture.v17i2.219

Published: Journal: NURTURE, Volume: 17, Issue: 2, Year: 2023

Keywords:

Emotional exhaustion , Job Stress , Desire for control in Machiavellian leadership , Chinese medical staff , Involuntary overtime

References:

[1] Babbar S.,Aspelin D. J. .1998 .The overtime rebellion: Symptom of a bigger problem?. Academy of Management Perspectives, 12(1) : 68-76.

[2] Beckers D. G.,Van der Linden D.,Smulders P. G.,Kompier M. A.,Taris T. W.,Geurts S. A. .2008 .Voluntary or involuntary? Control over overtime and rewards for overtime in relation to fatigue and work satisfaction. Work & Stress, 22(1) : 33-50.

[3] Hojoong L.,Eun-Suk L.,Shinhyung K. .2019 .The effect of forced overtime work on job attitude: The mediation effect of psychological contract violation. Korean Journal of Human Resource Development, 09(3) : 131-153.

[4] Houdmont J.,Zhou J.,Hassard J. .2011 .Overtime and psychological well-being among Chinese office workers. Occupational Medicine, 61(4) : 270-273.

[5] Huang J. M.,Tang J. M.,Qin J. M.,Wang Z.,Rui D. S.,Mao L. .2012 .Correlation analysis on the difference between work engagement and job burnout in medical staff. China Occupational Medicine, 39(5) : 427-429.

[6] Jaehyup C.,Jun J.,Chunghun L. .2019 .Relationship between organizational justice, job satisfaction, and turnover intention: Focused on the perception of hotel kitchen workers regarding overtime compensation. Journal of Tourism Management Research, 23(5) : 18-342.

[7] Jamal M. .1990 .Relationship of job stress and type-a behavior to employees' job satisfaction, organizational commitment, psychosomatic health problems, and turnover motivation. Human Relations, 43(8) : 727-738.

[8] Jamal M. .2005 .Burnout among Canadian and Chinese employees: A cross‐cultural study. European Management Review, 2(3) : 224-230.

[9] Jang D. I.,Tak I. C.,Lee J. W. .2017 .Relationship conflict, emotion regulation strategy, emotional exhaustion and positive affective delivery in organization. Korean Jouranl of Business Administration, 30(8) : 1459-1486.

[10] Jin H. R. .2008 .Study on the status and coping strategies of job stressors among surgery nurses. Journal of Nursing Administration, 8(4) : 12-16.

[11] Jin X.,Hahm S. .2021 .Using online information support to decrease stress, anxiety, and depression. KSII Transactions on Internet & Information Systems, 08(8) : 2944-2958.

[12] Jin X. F.,Zheng M. M. .2022 .The role of the balint group in the practice of standardized training resident master. Journal of Wenzhou Medical University, 52(4) : 337-340.

[13] Jin Y.,Song K. .2012 .Mediating role of job burnout and moderating role of social support in the relationships among job stressors, emotional labor, and job satisfaction. Korean Journal of Human Resource Development, 15(2) : 1-36.

[14] Kawaguchi A.,Kasai T. .2016 .Effects of paid and unpaid overtime work on stress, earnings, and happiness. Advances in Happiness Research: A Comparative Perspective, : 11-203.

[15] Keller .1984 .The role of performance and absenteeism in the prediction of turnover. Academy of Management Journal, 27(1) : 176-183.

[16] Kim H.-H. .2021 .The influence of job stress, job satisfaction and organization communication on turnover intention for dental hygienists. Journal of the Korea Society of Computer and Information, 26(5) : 69-76.

[17] Koo B.-K.,Cho B.-K. .2008 .A study on the effects of role stress of airlines employee on their burnout. Korean Journal of Tourism Research, 22(4) : 357-375.

[18] Lambert E. G.,Hogan N. L.,Altheimer I. .2010 .An exploratory examination of the consequences of burnout in terms of life satisfaction, turnover intent, and absenteeism among private correctional staff. The Prison Journal, 90(1) : 94-114.

[19] Lee M. S.,Han S. L. .2016 .Effects of social capital and person-organization fit of employee on emotional exhaustion, subjective well-being and turnover intension. Korean Jouranl of Business Administration, 29(9) : 1411-1433.

[20] Lee Y. B.,Choi S. R.,Jeong E. S.,Park Y. M. .2021 .Analysis of the relationship among job instability, job stress, organizational commitment, and turnover intention of full-service airline cabin crew members. International Journal of Tourism and Hospitality Research, 35(12) : 161-174.

[21] Li X. Y.,Cui J. Y.,Xue Y. .2020 .The effects of self-determination. Hours and Rewards of Overtime on Emotional Exhaustion, 1671(3) : 20200326-704.

[22] Ling W. Q.,Fang L. L.,Huang H. .2004 .The exploring on job stress. Journal of Guang Zhou University (Natural Science Edition), 01(1) : 4229-79.

[23] Liu ,Yang Y.-z.,Zhang Y.-z.,Xu X.,Dou Q.-L.,Zhang A. S. .2020 .The prevalence and influencing factors in anxiety in medical workers fighting COVID-19 in China: A cross-sectional survey. Epidemiology and Infection, 148(e98) : 1-7.

[24] Liu N.,Zhang Z. H.,Wang L.,Wang Q. F.,Zhao F. .2021 .The mediating role of job stress between job characteristics and job burnout among nurses. Modern Clinical Nursing, 01(1) : 8283-7.

[25] Liu S.,Mu Y. H.,Cui H. Q.,Gu W. Y. .2020 .Meta-analysis on occupational job burnout of urban community physicians in China from 2010 to 2019. , 36(12) : 1703-1708.

Citations

Downloads

Views