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User acceptance analysis of the e-health information system using UTAUT2 method
Author(s):
1. FARIZ HAIKAL: Information Systems, Bina Nusantara University, School of Information Systems, BINUS Undergraduate Program, Jakarta, Indonesia
2. XENA DIVA FELCIA: Information Systems, Bina Nusantara University, School of Information Systems, BINUS Undergraduate Program, Jakarta, Indonesia
3. TANTY OKTAVIA: Information Systems, Bina Nusantara University, School of Information Systems, BINUS Undergraduate Program, Jakarta, Indonesia
4. DAVID SUNDARAM: Information Systems, Bina Nusantara University, School of Information Systems, BINUS Undergraduate Program, Jakarta, Indonesia
5. NIKEN KUSUMANING TYAS: Department of Information Systems and Operations Management, University of Auckland, Private Bag 92019, Auckland, 1142, New Zealand
Abstract:
E-health is an application that focuses on community services that offer services in the health sector. Since the Covid-19 pandemic, e-health applications have experienced an increase in users. The objective of this study was to determine what factors influenced the level of acceptability of e-health applications. The findings of this study indicated the most important aspects, such as the application's success rate and improved ehealth application performance. Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) was the research model used. The online questionnaires in the form of survey were distributed and addressed for the e-health application users in Jakarta, Indonesia. PLS-SEM was used for analyzing the data and it involved 190 respondents on the survey. The result showed that the 10 hypotheses proposed, there is 5 hypotheses declared significant or accepted and others declared not significant or rejected.
Page(s): 2193-2206
DOI: DOI not available
Published: Journal: Journal of Theoretical and Applied Information Technology, Volume: 100, Issue: 7, Year: 2022
Keywords:
COVID19 , COVID19 , Ehealth , User Acceptance , PLSSEM , UTAUT2
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