Abstract:
The success of knowledge management depends on how the knowledge is shared. Media such as Social Network, Blogs, Wikis and Podcast Forums have emerged as innovative online tools that affect knowledge sharing. As a result, many researchers have endeavored to define factors that affect knowledge sharing (KS) in social media. However, none of these efforts have either identified or categorized these factors in a comprehensive manner. Rather, different researchers focused on specific factors within different contextual milieus. Hence, this paper presents as systematic literature review in an attempt to identify all factors that affect the sharing of knowledge in social media and to provide a systematic categorization. We identified 120 papers from recognized online databases such as ISI, Sciencedirect, IEEE Explore, ABSCOhost, Compendex, and the CAM digital library that provided data on KS in social media and selected 15 of these for a detailed study. The major outcome of this study was the categorization of factors affecting KS in social media to include include technological, organizational-environmental, and individual-personal factors.
Page(s):
679-688
DOI:
DOI not available
Published:
Journal: Science International, Volume: 26, Issue: 2, Year: 2014