The impact of electronic money balance top up feature on smartphone in transactions on public satisfaction using tam | [Journal of Theoretical and Applied Information Technology • 2022]

Author(s):

1. WILLIAM ADRIANUS: Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia

2. ADINDA PUJI RAHMAWATY: Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia

3. ANTONI KURNIAWAN: Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia

4. NOERLINA: Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia

Abstract:

The purpose of this research was to identify and analyze public interest in the transaction process using Near Field Communication (NFC) in people who often use public transportation in performing their daily activities. This research focused on the NFC feature that was used for transactions using electronic money. The design method used in this research is descriptive associative which questions the relationship between two or more variables because the model used in this research is the Technology Acceptance Model which refers to the explanation of the main factors from user behavior towards user acceptance of NFC technology. The analysis was conducted on people regarding their daily activities in performing transactions using electronic money. The results achieved are data that can be seen from the people's interests and needs towards smartphones with NFC features gathered from the responses given by the people. The conclusion is that the data from this research can help existing smartphone producers to implement NFC features on affordable smartphones for the public.

Page(s): 4889-4894

DOI: DOI not available

Published: Journal: Journal of Theoretical and Applied Information Technology, Volume: 100, Issue: 13, Year: 2022

Keywords:

Technology Acceptance Model TAM , Smartphone , Information Systems , NFC

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