Tourism and hospitality internships in higher education: a conceptual framework to implementation | [Pakistan Journal of Life and Social Sciences • 2025]

Author(s):

1. Chih-Feng Ko: International College, Maejo University, Nong Han, San Sai, Chiang Mai 50290, Thailand

2. Chin-Fa Tsai: National Chiayi University, Chiayi, Taiwan

3. Winitra Leelapattana: International College, Maejo University, Nong Han, San Sai, Chiang Mai 50290, Thailand

4. Weerapon Thongma: International College, Maejo University, Nong Han, San Sai, Chiang Mai 50290, Thailand

Abstract:

The tourism and hospitality sector, as one of the fastest growing and dynamic industries, relies heavily on skilled, well-trained, and competent professionals. Internship training programs serve as a vital bridge between academic learning and real-world experience, equipping students with essential skills, enhancing their employability, and preparing them for global workforce challenges. This study explores the design and execution of internship programs, emphasizing the importance of collaboration between academic institutions and industry experts to align educational goals with sector expectations. A conceptual framework is proposed to optimize internship satisfaction for all stakeholders, focusing on clear training objectives, cross-training opportunities, mentorship, and consistent feedback mechanisms. Key recommendations include the integration of field visits, the development of interactive platforms to connect students with industry professionals, and the incorporation of multicultural awareness into the curriculum. Academic institutions must design structured and updated programs to meet the sector's evolving needs, while employers should ensure comprehensive inductions, cross-department exposure, and mentorship for interns. Challenges such as gender bias, turnover, and gaps in skills alignment are addressed with actionable solutions, including enhanced feedback systems and targeted research. This study underscores the transformative potential of internships in shaping competent graduates who can effectively contribute to the tourism and hospitality industry while fostering stronger academia-industry partnerships.

Page(s): 2197-2224

DOI: 10.57239/PJLSS-2025-23.1.00174

Published: Journal: Pakistan Journal of Life and Social Sciences, Volume: 23, Issue: 1, Year: 2025

Keywords:

Tourism and Hospitality Industry Internship Training Programs AcademicIndustry Collaboration Experiential Learning Career Development

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