Abstract:
OBJECTIVE: To explore the impact of work overload through the psychological distress of COVID-19 on the mental well-being of paramedics under the moderating role of perceived organizational support. METHODS: Paramedics working at public hospitals during the COVID-19 pandemic are selected as the target population to get the response with the help of standardized tools in the form of the questionnaire. RESULTS: The control variables were introduced, revealing a modest contribution ß = 0.07 to the variance in Mental Well-being. POS exhibited a significant positive relationship ß = .296 with Mental Well-being, emphasizing the crucial role of organizational support in promoting paramedics' well-being. Conversely, PD demonstrated a negative relationship ß = -.241 with Mental Well-being, highlighting the adverse impact of psychological distress on paramedics' overall well-being. However, WL did not exhibit a statistically significant relationship with Mental Well-being ß = .089, ns. The interaction term between POS and WL showed a substantial positive relationship ß = .745, indicating that when organizational support and workload interact positively, it significantly enhances paramedics' Mental Well-being. Conversely, the interaction term between POS and PD revealed a negative relationship ß = -.318, emphasizing that a supportive organizational environment can mitigate the negative impact of psychological distress on well-being. CONCLUSION: The finding indicates that work overload during COVID-19 negatively impacted paramedics' mental well-being through the psychological distress of COVID-19. Perceived organizational support has a moderating role in the psychological distress of COVID-19 and mental well-being.
Page(s):
93-99
Published:
Journal: journal of Peoples University of medical and Health Sciences, Pakistan., Volume: 13, Issue: 3, Year: 2023
Keywords:
psychological distress
,
COVID19
,
Work Overload
,
Mental wellbeing