After sales service system for agricultural machinery - 'clinic and hospital' concept. | [Pakistan Journal of Agriculture, Agricultural Engineering and Veterinary Sciences • 1985]

Author(s):

1. A. Q. Mughal: Faculty of Agriculture & Engineering, Sind Agricultural University, Tandojam, Pakistan

2. B. A. Chandio: Faculty of Agriculture & Engineering, Sind Agricultural University, Tandojam, Pakistan

3. J. M. Baloch: Faculty of Agriculture & Engineering, Sind Agricultural University, Tandojam, Pakistan

Abstract:

Farm mechanization studies in developing countries almost always focus their attention on the agricultural aspects and invariably ignore the agricultural machinery industry sector i. e. marketing and distribution arrangements, and the backup service. Therefore this research paper concentrates on the importance of after-sales service for successful agricultural mechanization in the developing countries where the agriculture sector is dominated by the small holders. The research is based on the experiences in Pakistan. It is shown that how the weaknesses could be eliminated in the sourcing arrangements of the agricultural machinery and a concept of 'Clinic & Hospital' after-sales service is proposed for better and efficient service to the farmers in general and to the small farmers in particular.

Page(s): 53-61

DOI: DOI not available

Published: Journal: Pakistan Journal of Agriculture, Agricultural Engineering and Veterinary Sciences, Volume: 1, Issue: 1, Year: 1985

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