Aggression and Self-Control in Crowded Commutes: A Study of Electric Train Passengers in JABODETABEK | [Pakistan Journal of Life and Social Sciences • 2024]

Author(s):

1. Yuli Asmi Rozali: Faculty of Psychology, Esa Unggul University, Jakarta, Indonesia

2. Tranggita Yohana: Faculty of Psychology, Esa Unggul University, Jakarta, Indonesia

3. Novendawati Wahyu Sitasari: Faculty of Psychology, Esa Unggul University, Jakarta, Indonesia

4. Mariyana Widiastuti: Faculty of Psychology, Esa Unggul University, Jakarta, Indonesia

5. Charli Sitinjak: Faculty of Psychology, Esa Unggul University, Jakarta, Indonesia

6. Marhisar Simatupang: Faculty of Psychology, Esa Unggul University, Jakarta, Indonesia

Abstract:

This study aims to explore the dynamics of aggression and self-control among commuters in the crowded electric trains of the JABODETABEK region. It seeks to understand how environmental factors like crowding interact with individual psychological factors to influence aggressive behaviour and assess these interactions' impact on the overall transit experience. This study integrated observational techniques with statistical analyses using a comprehensive mixed-methods approach. Commuter behaviour in crowded conditions was observed, while demographic data, including age and gender, were collected to understand the diverse experiences of commuters. The sample size consisted of 100 individuals. A significant correlation exists between increased crowding and aggressive behaviour among commuters. Notable differences in aggression and selfcontrol were observed across different demographic groups, offering insights into the varied experiences of individuals in these environments. The study also analyzes how crowding and individual factors contribute to commuter aggression. Challenges in maintaining a harmonious and safe environment in crowded urban transit systems. It underscores the need for targeted urban transit policies and management strategies to mitigate aggressive behaviours and enhance the commuter experience. The paper concludes with practical recommendations for improving public transportation safety and efficiency, such as implementing dedicated carriages for women, providing conflict resolution, and suggesting launching awareness campaigns.

Page(s): 1508-1521

DOI: 10.57239/PJLSS-2024-22.1.00104

Published: Journal: Pakistan Journal of Life and Social Sciences, Volume: 22, Issue: 1, Year: 2024

Keywords:

Electric Trains JABODETABEK Commuter Behavior Aggression SelfControl Crowding Public transportation Urban transit Demographic factors

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