The Influence of Individual Characteristics, Workload, Work Shift, and Work Fatigue on The Performance of Aviation Security Employees at Sultan Hasanuddin International Airport in Makassar | [Pakistan Journal of Life and Social Sciences • 2025]

Author(s):

1. Andi Alifyanti Khaerunnisa Safitri: Departement of Occupational Safety and Health, Public Health Faculty, Hasanuddin University, Makassar, Indonesia

2. Lalu Muhammad Saleh: Departement of Occupational Safety and Health, Public Health Faculty, Hasanuddin University, Makassar, Indonesia

3. Furqaan Naiem: Departement of Occupational Safety and Health, Public Health Faculty, Hasanuddin University, Makassar, Indonesia

4. Syamsiar S. Russeng: Departement of Occupational Safety and Health, Public Health Faculty, Hasanuddin University, Makassar, Indonesia

5. Masyitha Muis: Departement of Occupational Safety and Health, Public Health Faculty, Hasanuddin University, Makassar, Indonesia

6. Erniwati Ibrahim: Departement of Environmental Health, Public Health Faculty, Hasanuddin University, Makassar, Indonesia

Abstract:

One of the essential requirements for ensuring the security and safety of air travel at an airport is the presence of airport security personnel, referred to as Aviation Security (AVSEC). AVSEC plays a crucial role in safeguarding the security and safety of flights at the airport, which can lead to work fatigue. This fatigue may negatively impact AVSEC's performance, hindering their ability to perform their duties effectively and efficiently. This study examines how individual characteristics, workload, and work shifts influence performance through work fatigue among AVSEC employees at Sultan Hasanuddin International Airport in Makassar. A cross-sectional design was utilized, involving a sample of 110 individuals selected through proportional random sampling. Workload was assessed using the NASA-TLX questionnaire and a pulse oximeter, while work fatigue was evaluated through a questionnaire (KAUPK2) and a reaction timer. Data analysis was performed using path analysis with AMOS software. The results reveal that age has a direct effect on AVSEC performance (p = 0.026), whereas gender, tenure, nutritional status, physical workload, mental workload, and work shift do not. Both physical (p = 0.001) and mental workloads (p = 0.008) indirectly effect performance through subjective work fatigue. The study highlights the necessity for AVSEC employees to maintain their physical and mental wellbeing through effective workload management, proper nutrition, and sufficient rest. These findings provide valuable insights and recommendations for airport management to support AVSEC's daily operations, helping to prevent declines in efficiency, work fatigue, and reduce performance.

Page(s): 1807-1821

DOI: 10.57239/PJLSS-2025-23.1.00140

Published: Journal: Pakistan Journal of Life and Social Sciences, Volume: 23, Issue: 1, Year: 2025

Keywords:

Individual Characteristic Workload Work Shift Work Fatigue Performance Aviation Security

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