Abstract:
Revolution in e-government services fostered many developing countries in the world to automate their system for delivering better services to their citizens electronically. To automate the system, it is required to explore the options for these services. In recent years, many governments in the world have adopted cloud services that have promised their consumer's several proven benefits such as cost reduction, managing data, immediate scalability, enhancing public service delivery, resource sharing, and expanding communication channels. To adopt cloud services, there is a need to go for an extensive policy-making program. It is required to draw a roadmap, form committees and subcommittees to achieve the desired goal. Every committee and subcommittee will go through the various processes to analyze at the micro-level and provide an appropriate and robust solution for the desired goal. In each committee and subcommittees, it is required to include people from various fields such as the technology side, the government side, domain experts, and people different very much aware of the various processes, implementation of processes in services, and impact of services implementation. As the Kingdom of Saudi Arabia (KSA) government adopting a "Cloud First" policy [19] in their electronic services, it is necessary to explore the involvement of cloud technology in the e-governance program [3]. To achieve the desired target, it is necessary to build a cloud community that fosters a cloud culture and creates a government-owned cloud to unify government efforts in this field and facilitate access of global cloud service providers to attract investments and develop the final data regulations. There is a need to develop own government cloud naming like "SGC" Saudi Government Cloud. SGC will be responsible to host all kind of electronic services that is required to the government, its organizations, public sectors, and their vendors. In this paper, we have reviewed the government-owned cloud services benefits and recommended the KSA government should own its cloud as "SGC". SGC will have a major impact on the KSA e-Governance program in the near future. This paper explores the several issues, challenges, and impacts involved in the creation of SGC.
Page(s):
249-257
DOI:
DOI not available
Published:
Journal: Science International, Volume: 33, Issue: 3, Year: 2021
Keywords:
Software as a Service SaaS
,
Platform as a Service PaaS
,
Infrastructure as a Service IaaS
,
Cloud