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The impacts of logistics services on the customers satisfaction during the network era
Author(s):
1. Ilangovan Perumal: Faculty of Business, Accountancy, Communication and Hospitality Management, SEGI University, Malaysia
2. Rajamohan Parthasarathy: Centre for Computer Networks and IoT, Faculty of Engineering, Built Environment and Information Technology, SEGI University, Malaysia.
3. Preethy Ayyappan: Centre for Outcome-Based Education Research, Faculty of Engineering, Built Environment and Information Technology, SEGI University, Malaysia
4. Sudhashini Nair: Faculty of Business, Accountancy, Communication and Hospitality Management, SEGI University, Malaysia.
5. Neeta Jayabalan: Faculty of Business, Accountancy, Communication and Hospitality Management, SEGI University, Malaysia
6. Sugumaran Selladurai: Faculty of Business, Accountancy, Communication and Hospitality Management, SEGI University, Malaysia
Abstract:
The objective of the research is to study the impact of logistics service on e-shopper satisfaction. Hypotheses and problems are also studied in this study. The results show that there is a relationship between dependent variables and independent variables.
Page(s): 357-361
DOI: DOI not available
Published: Journal: Science International, Volume: 33, Issue: 5, Year: 2021
Keywords:
COVID19 , ECommerce , Eshoppers
References:
References are not available for this document.
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