The Role of Perceived Training Effectiveness in Shaping Employees Commitment: Insight from Pakistani Organizations | [Pakistan Journal of Psychological Research • 2024]

Author(s):

1. Feryal Khan: Department of Business Administration, Lahore School of Economics, Lahore, Pakistan.

2. Ansa Mehmood: Lahore School of Economics, Lahore, Pakistan.

Abstract:

This research aimed to examine the impact of training variables (access to training, motivation for training and perceived benefits of training) on organizational commitment of employees. Previous empirical research shows a strong and positive association between these three training variables and organizational commitment. Structural equation modeling technique is carried out on survey data from 200 workers employed in various industries in Lahore, Pakistan. Self-report measures including organizational commitment (Newman et al., 2011), Access to training (Dhar, 2015), Motivation for training (Bulut & Culha, 2010) and perceived benefits of training (Dhar, 2015) were employed to evaluate the research variables. The results were consistent with the social exchange theory. Multiple regression model results show that all training variables combined had a significant positive association with organizational commitment. The variables: access to training and motivation for training also had a strong favorable relationship with organizational commitment. The findings differ for perceived benefits for training which showed positive but insignificant relationship with organizational commitment. This may be due to the struggle employees go through in implementing the learnt skills, receive promotion or limited career opportunities. Implications for analyst and modern human resource specialists are presented to thrive the workers to apply organizational training elements towards encouraging workers engagement.

Page(s): 777-802

DOI: 10.33824/PJPR.2024.39.4.42

Published: Journal: Pakistan Journal of Psychological Research, Volume: 39, Issue: 4, Year: 2024

Keywords:

Training , Organizational commitment , access to training , availability of training , motivation for training , perceived benefits of training

References:

[1] Ahmad K. Z.,Bakar R. A. .2003 .The association between training and organizational commitment among white-collar workers in Malaysia. International Journal of Training and Development, 7(3) : 00179-2419.

[2] Alamri M. S.,Al-Duhaim T. I. .2017 .Employee's perception of training and its relationship with organizational commitment among the employees working at Saudi industrial development fund. International Journal of Business Administration, 8(2) : 25-39.

[3] Allen N. J.,J. P. N. J. .1990 .The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1) : 1-18.

[4] Allen D. G.,Shore L. M.,Griffeth R. W. .2003 .The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29(1) : 99-118.

[5] Aube C.,Rousseau V.,Morin E. M. .2007 .Perceived organizational support and organizational commitment: The moderating effect of locus of control and work autonomy. Journal of Managerial Psychology, 22(5) : 479-495.

[6] Agustian K.,Pohan A.,Zen A.,Wiwin W.,Malik A. J. .2023 .Human resource management strategies in achieving competitive advantage in business administration. Journal of Contemporary Administration and Management (ADMAN), 1(2) : 53-117.

[7] Awamleh N. A. H. K. .1996 .Organizational Commitment of Civil Service Managers in Jordan: A Field Study. Journal of Management Development, 15(5) : 65-74.

[8] Bartlett K. R. .2001 .The relationship between training and organizational commitment: A study in the health care field. Human resource development quarterly, 12(4) : 335-352.

[9] Bartlett K.,Kang D. S. .2004 .Training and organizational commitment among nurses following industry and organizational change in New Zealand and the United States. Human resource development international, 7(4) : 423-440.

[10] Barney J. .1991 .Firm resources and sustained competitive advantage. Journal of Management, 17(1) : 99-120.

[11] Bashir N.,Long C. S. .2015 .The relationship between training and organizational commitment among academicians in Malaysia. , : .

[12] Boon K. O.,Arumugam V. .2006 .The influence of corporate culture on organizational commitment: Case study of semiconductor organizations in Malaysia. , 3 : 99-115.

[13] Bulut C.,Culha O. .2010 .The effects of organizational training on organizational commitment. International Journal of Training and Development, 00360(4) : 2419-322.

[14] Buchanan B. II. .1974 .Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19(4) : 533-546.

[15] Chen B. .2013 .An exploration of determinants of organizational commitment: Emphasis on the relationship between organizational democracy and commitment. , : .

[16] Chen Z. X.,Francesco A. M. .2000 .Employee demography, organizational commitment, and turnover intentions in China: Do cultural differences matter? Human relations. , 53(6) : 869-887.

[17] Cheng E. W.,Ho D. C. .2001 .The influence of job and career attitudes on learning motivation and transfer. Career development international, 6(1) : 20-28.

[18] Dhar R. L. .2014 .Service quality and the training of employees: The mediating role of organizational commitment. Tourism management, 08 : 419-430.

[19] Ehrhardt K.,Miller J. S.,Freeman S. J.,P. W. Hom. S. J. .2011 .An Examination of the Relationship between Training Comprehensiveness and Organizational Commitment: Further Exploration of Training Perceptions and Employee Attitudes. Human Resource Development Quarterly, 22(4) : 4-489.

[20] Elangovan A. R.,Karakowsky L. .1999 .The role of trainee and environmental factors in transfer of training: An exploratory framework. Leadership & Organization Development Journal, 20(5) : 268-276.

[21] Facteau J. D.,Dobbins G. H.,Russell J. E.,Ladd R. T.,Kudisch J. D. .1995 .The influence of general perceptions of the training environment on pertaining motivation and perceived training transfer. Journal of Management, 21(1) : 1-25.

[22] Fox R. J. .2010 .Confirmatory Factor Analysis. Wiley International Encyclopedia of Marketing., : .

[23] Gamble J.,Huang Q. .2008 .Organizational commitment of Chinese employees in foreign-invested firms: Organizational commitment of Chinese employees in foreign-invested firms. , : .

[24] . .. of Human Resource Management, 19(5) : 896-915.

[25] Garavan T. N. .1997 .Training, Development, Education and Learning: Different or the Same?. Journal of European Industrial Training, 21(2) : 39-50.

[26] Gingerich B. S. .2007 .Staff recruitment, retention, and training strategies. Home Health Care Management & Practice, 19(2) : 151-153.

[27] Glazer S.,Daniel S. C.,Short K. M. .2004 .A study of the relationship between organizational commitment and human values in four countries. Human Relations, 57(3) : 323-345.

[28] Jr Hair,Howard J. F.,Nitzl M. C.,C. M. C. .2019 .Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 11 : 101-110.

[29] Hannah D.,Iverson R. .2004 .Employment relationships in context: Implications for policy and practice. The employment relationship: Examining psychological and contextual perspectives, 332 : 350.

[30] Ismail H. N. .2015 .Training and organizational commitment: Exploring the moderating role of goal orientation in the Lebanese context. Human Resource Development International, 19(2) : 152-177.

[31] Force Publications Pakistan Labour .2020 .. , : 2020-21.

[32] Lam T. .2003 .Job satisfaction and organizational commitment in the Hong Kong fast food industry. International Journal of Contemporary Hospitality Management, 15(4) : 214-220.

[33] Lambert E. G.,Keena L. D.,Leone M.,May D.,Haynes S. H. .2019 .The effects of distributive and procedural justice on job satisfaction and organizational commitment of correctional staff. The Social Science Journal, 02(4) : 405-416.

[34] Luthfi A.,Norawati S.,Zulher Z.,Basem Z. .2022 .The effect of supervision, work motivation, and interpersonal communication on employee performance and organizational commitment as variables intervening. IJEBD (International Journal of Entrepreneurship and Business Development), 5(1) : 92-104.

[35] Malhotra N.,Budhwar P.,Prowse P. .2007 .Linking rewards to commitment: An empirical investigation of four UK call centres. The International Journal of Human Resource Management, 18(12) : 2095-2128.

[36] Mathieu J. E.,Tannenbaum S. I.,Salas E. .1992 .Influences of individual and situational characteristics on measures of training. , : .

[37] Mathieu J. E.,Martineau J. W.,Tannenbaum S. I. .1993 .Individual and situational influences on the development of self-efficacy: Implications for training effectiveness. Personnel psychology, 46(1) : 6570-147.

[38] Meyer J. P.,Paunonen S. V.,Gellatly I. R.,Goffin R. D.,,Jackson D. N. .74 .Organizational commitment and job performance: It's the nature of the commitment that counts. Journal of Applied Psychology, 74(1) : 152-9010.

[39] Meyer J. P.,Morin A. J.,Stanley L. J.,Maltin E. R. .2019 .Teachers' dual commitment to the organization and occupation: A person-centered investigation. Teaching and Teacher Education, 77 : 100-111.

[40] Naqvi S. M. M. R.,Bashir S. .2011 .IT-expert retention through organizational commitment: A study of public sector information technology professionals in Pakistan. Applied Computing and Informatics, 11(1) : 60-75.

[41] Newman A.,Thanacoody R.,Hui W. .2011 .The impact of employee perceptions of training on organizational commitment and turnover intentions: A study of multinationals in the Chinese service sector. The International Journal of Human Resource Management, 22(8) : 1765-1787.

[42] Nordhaug O. .1989 .Reward functions of personnel training. Human Relations, 42(5) : 373-388.

[43] Ogunjinmi A. A.,Onadeko S. A.,Ladebo O. J.,Ogunjinmi K. O. .2014 .Personal characteristics and training opportunities as determinants of organisational commitment among nigeria national parks' employees. European Scientific Journal, 10(5) : .

[44] Jr. Owens,P. L. Owens .2006 .One More Reason Not To Cut Your Training Budget: The Relationship between Training and Organizational Outcomes. Public Personnel Management, 35(2) : 163-172.

[45] Oppong B. .2017 .The perception of training and organizational commitment among staff of Ghana Immigration Service in the Upper West Region (Doctoral dissertation. , : .

[46] Porter L. W.,Steers R. M.,Mowday R. T.,Boulian P. V. .1974 .Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5) : .

[47] . .. Government of Ireland. Report No: 38, : .

[48] Rainey H. G. .2009 .Understanding and managing public organizations. , : .

[49] Rawashdeh A. M.,Tamimi S. A. .2020 .The impact of employee perceptions of training on organizational commitment and turnover intention: An empirical study of nurses in Jordanian hospitals. European Journal of Training and Development, 44(2) : 191-207.

[50] Riaz A.,Idrees R. N.,Imran A. .2013 .Employees' belief regarding training benefits and organizational commitment: A case in banking sector of Pakistan. Middle-East Journal of Scientific Research, 16(3) : 310-318.

[51] Robinson K. A. .1985 .Handbook of Training Management (London: Kogan Page). , : .

[52] Sabuncuoglu E. T. .2007 .Analysing of the Relationships Between Training, Organizational Commitment. , 7(2) : 613-628.

[53] Shelton K. .2001 .The effects of employee development programs on Job satisfaction and employee retention. Master of Science in Training and Development research Paper, 54751 : .

[54] Shore L. M.,S. J. Wayne. L. M. .78 .Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment with Perceived Organizational Support. Journal of Applied Psychology, 78(5) : 774-9010.

[55] Silva R. E.,Dias A. L. .2016 .The role of organizational training on organizational commitment. The case of private security employees working remotely. European Journal of Business and Social Sciences, 5(8) : 14-30.

[56] Soomro B. A.,Zehri A. W.,Anwar S.,Abdelwahed N. A. A.,Shah N. .2023 .Developing the relationship between corporate cultural factors and employees' organizational commitment via self-efficacy. South Asian Journal of Business Studies. , : .

[57] Suliman A. M.,Iles P. A. .2000 .The Multi-Dimensional Nature of Organisational Commitment in a Non-Western Context. Journal of Management Development, 19(1) : 71-83.

[58] Suliman A. M. T. .2001 .. Relationship: The Case of Jordan. Creativity and Innovation Management, 10(1) : 00190-869.

[59] Tanova C.,Nadiri H. .2005 .Recruitment and training policies and practices: The case of Turkey as an EU candidate. Journal of European Industrial Training, 29(9) : 694-711.

[60] Tomer J. F. .2001 .Understanding High Performance Work Systems: The Joint Contribution of Economics and Human Resource Management. The Journal of Socio-Economics, 5357(01) : 00093-2.

[61] Union D. T.,Labour Market Profile D. T. .2022 .. , : .

[62] Wasti S. A.,Can Ö. .2008 .Affective and normative commitment to organization, supervisor, and coworkers: Do collectivist values matter?. Journal of Vocational Behavior, 08(3) : 404-413.

[63] Watson S. .2008 .Conceptual model for analysing management development in the hospitality industry: A UK perspective. International Journal of Hospitality Management, 01(3) : 414-425.

[64] Wu P. C.,Yeh G. Y.Y.,Hsiao C. R. .2010 .The effect of store image and service quality on brand image and purchase intention. Australasian Marketing Journal, 11(1) : 30-39.

Citations

Downloads

Views