Trends in Human Resource Management Practice: a Perspective from Practitioners in Logistics Organization, Selangor, Malaysia. | [Academic Research International • 2017]

Author(s):

1. Dazmin Daud: Faculty of Business and Information Science, UCSI University, Kuala Lumpur, MALAYSIA

Abstract:

Human resource management practitioners from nine logistics organizations in the Klang Valley, Selangor, Malaysia were interviewed in person using a structured interview method. Participants identified global competition in logistics industry, emerging of partnership strategy, demographics of the logistics workforce and high quality of services expected from customers as trends they faced in logistics industry. Important points were highlighted as human resource policy, training and development specifically for logistics human resource management that covered these trends.

Page(s): 9-16

DOI: DOI not available

Published: Journal: Academic Research International, Volume: 8, Issue: 1, Year: 2017

Keywords:

Trends , logistics organization , logistics industry , human resource practitioners

References:

[1] Bagchi , P.K.,Virum , H., 1998.Logistics alliances: Trends and prospects in integrated Europe,Journal of Business Logistics 19 191 -213

[2] Bennet , A.,Elman , C., 2006.Qualitative research: Recent developments in case study methods,Annual Review of Political Science 19 191 -213

[3] Bouzaabia , R.,Bouzaabia , O.,Capatina , A., 2013.Retail logistics service quality: A cross-cultural survey on customer perceptions,International Journal of Retail & Distribution Management 41 627 -647

[4] Brekalo , L.,Albers , S., 2016.Effective logistics alliance design and management, -

[5] .,International Journal of Physical Distribution & Logistics Management 46 212 -240

[6] Chen , M.,Chang , K.,Hsu , C.,Xiao , J., 2015.Applying a Kansei engineeringbased logistics service design approach to developing international express services, -

[7] .,International Journal of Physical Distribution & Logistics Management 45 618 -646

[8] Cooper , D.R.,Schindler , P.S.,McGraw-Hill Education, 2013.,Business research methods (12th Ed.) -

[9] Daud , D., 2014.Conducting exploratory and confirmatory factor analyses for competency in Malaysia logistics companies, 5 432 -439

[10] Dubey , R.,Gunasekaran , A., 2015.Shortage of sustainable supply chain talent: an industrial training framework,Industrial and Commercial Training 47 86 -94

[11] Fisher , R.,McPhail , R.,You , E.,Ash , M., 2014.Using social media to recruit global supply chain managers,International Journal of Physical Distribution & Logistics Management 31 714 -732

[12] Gil-Saura , I.,Ruiz-Molina , M.E., 2011.Logistics service quality and buyercustomer relationships: the moderating role of technology in B2B and B2C contexts, -

[13] .,The Service Industries Journal 31 1109 -1123

[14] González-Loureiro , M.,Dabic , M.,Puig , F., 2014.Global organizations and supply chain: New research avenue in the international human resource management, -

[15] .,International Journal of Physical Distribution & Logistics Management 44 689 -712

[16] IMP3.Third Industrial Master Plan (,Government of Malaysia 2006 -2020

[17] Gracht , N.A.,Darkow , I., 2013.The future role of logistics for global wealth - scenarios and discontinuities until 2025, 15 405 -419

[18] Kam , B. H.,Tsahuridu , E. E.,Ding , M. J., 2010.Does human resource management contribute to the development of logistics and supply chain capabilities? An empirical study of logistics service providers in China,Research and Practice in Human Resource Management 18 15 -34

[19] Kiessling , T.,Harvey , M., 2014.Human resource management issues associated with globalization of supply chain management and logistics,International Journal of Physical Distribution & Logistics Management 44 -

[20] Rowley , J., 2002.Using case studies in research,Management Research News 25 16 -27

[21] Schulz , S.A.,Luthans , K.W.,Messersmith , J.G., 2014.Psychological capital: A new tool for driver retention,International Journal of Physical Distribution & Logistics Management 44 621 -634

[22] Shi , Y.,Handfield , R., 2012.Talent management issues for multinational logistics companies in China: observations from the field,International Journal of Logistics Research and Applications 15 163 -179

[23] Sohn , M.,Sohn , W.,Klass-Wissing , T.,Hirsch , B., 2015.The influence of corporate social performance on employer attractiveness in the transport and logistics industry: Insights from German junior talent,International Journal of Physical Distribution & Logistics Management 45 486 -505

[24] Zybell , U., 2013.Partner management - managing service partnerships in the supply chain - a systemic perspective,International Journal of Physical Distribution & Logistics Management 43 231 -261

Citations

Downloads

Views