Author(s):
1. Faiqa Yaseen:
Lahore Garrison University (LGU), Lahore, Pakistan
2. Qurat Ul Ain:
Clinical Psychologist, Lahore, Pakistan
3. Yousaf Jamal:
Effat University, Jeddah KSA, Saudi Arabia
Abstract:
The current study aimed to investigate the moderating role of work-family conflict between emotional labor (surface acting) and burnout (emotional exhaustion) in married female doctors. A cross-sectional study was carried out on 200 married female doctors working in public and private hospitals. Data was collected using the three reliable and valid scales. Findings revealed that work-family conflict is the significant moderator. The results indicated that at the low level of work-family conflict, the association of surface acting and emotional exhaustion was not significant (B = .02, SE = .17, p > .05) whereas at a moderate level of work-family conflict (B = .46, SE = .12, p < .01) the association between the surface acting and emotional exhaustion is significant. When the level of work-family conflict is high then the association of surface acting and emotional exhaustion is highly significant (B = .91, SE = .19, p = >.001).The findings are discussed in light of existing literature.
Page(s):
422-432
Published:
Journal: Gomal University Journal of Research, Volume: 37, Issue: 4, Year: 2021
Keywords:
burnout
,
workfamily conflict
,
Emotional Labor
,
surface acting
,
Emotional exhaustion
References:
References are not available for this document.
Citations
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