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A narrative study on work place based conflicts in Obstetrics and Gynaecology Department
Author(s):
1. Khadija Waheed: King Edward Medical University, Lahore, Pakistan
2. Mohamed Al-Eraky: University of Damam,Saudia Arabia,
3. Noor-i-kiran Naeem: Aziz Fatima Medical University,Faisalabad,Pakistan
4. Sara Ejaz: Crescent Medical College,Lahore,Pakistan
5. Amna Khanum: King Edward Medical University, Lahore, Pakistan
Abstract:
To explore the patterns in research and underlying factors of confl icts in obstetrics and gynaecology and its effect on restricting the quality of education and training of residents. Methods: The narrative study was conducted at the Obstetrics and Gynaecology Department, Lady Aitchison Hospital, King Edward Medical University, Lahore, Pakistan, from October 2018 to January 2019, and comprised narrative essays by residents associated with the department. Data was subjected to thematic analysis. Results: Of the 27 residents, 26(96.3%) were females and 1(3.7%) was male. Overall, 19(70.3%) were aged 25-30 years and 8(29.6%) were aged 30-35 years. Three levels of confl ict were identifi ed: organisational, interpersonal and individual. Causes of organisational confl ict included inadequate facilities, poor security and unclear duty appointments. Interpersonal factors included lack of communication, lack of patient autonomy, non-cooperative co-workers, illiteracy of attendants and unprofessional behaviour. Individual factors were overburdening duty hours and duty negligence. Conclusion:There was found to be a need to design education programmes, like workshops, that may enable post-graduate residents in obstetrics and gynaecology to handle confl icts at workplace.
Page(s): 514-517
DOI: DOI not available
Published: Journal: Journal of Pakistan Medical Association, Volume: 71, Issue: 2, Year: 2021
Keywords:
Patients , Residents , Doctors , Hospital , Conflict , Gynaecology , Work
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